Betcris wants you to have the best service to answer all your questions fast and efficiently. For this, you may contact Customer Success Team via Live Chat service, available for you 24/7.
Where can I find the Live Chat service?
If you do not have a Betcris account, or have not logged in:
Mobile users: Click the ‘LOG IN’ option at the top right of your screen, and then select the ‘Chat’ option:
Desktop User: At the bottom right side of your screen, click on the Chat icon:
If you have already logged into your Betcris account:
Mobile users: Click your account icon at the top right of your screen, and then select the ‘Chat’ option:
Desktop User: At the bottom right side of your screen, click on the Chat icon:
You can also find a Live Chat icon available in the Online Cashier:
Mobile users: In the Online Cashier, at the top right of your screen:
Desktop User: In the Online Cashier, at the top right of your screen:
If you can’t still see the Live chat icon, it is possible that you need to delete cookies and cache from your browser.
How do I delete cookies and cache from my browser?
In the Chrome app:
- On your Android phone or tablet, open the Chrome app.
- At the top right, press the 'More' option (three-dot vertical menu).
- Select the ‘History’ option.
- Choose the option 'Clear browsing data'.
- Choose a time interval (the 'All' option is recommended).
- Check the boxes next to "Cached images and files" and "Site data and cookies."
- Hit 'Clear Data'.
In your Chrome browser on Windows (desktop):
- In the Chrome window, click the ‘More’ option (three-dot vertical menu) in the upper-right corner of your screen.
- Select the 'More tools' option and then select 'Clear browsing data'.
- Check that the boxes next to 'Cached images and files'
Continue to enjoy the best sports lines with Betcris!
