Betcris wants to offer the best service, and to answer all your questions fast and efficiently. For this reason, you can contact our Customer Care Team via Live Chat service, which is available 24/7.
Find our Live Chat service
If you do not have a Betcris account, or have not logged in:
Mobile users: Click on ‘Log In’, in the upper-right corner of your screen, and then on ‘Chat’.
Desktop users: Click on the ‘Chat’ icon in the bottom right side of your screen.
If you have already logged into your Betcris account:
Mobile users: Click on your 'Account' icon, in the upper-right side of your screen, and then on ‘Chat’.
Desktop users: Click on the ‘Chat’ icon in the bottom right side of your screen.
If you need to find the Live Chat icon in the Online Cashier:
Mobile users: Click on the ‘Chat’ icon of the Online Cashier in the upper-right side of your screen.
Desktop users: Click on the ‘Chat’ icon of the Online Cashier in the upper-right side of your screen.
If you can’t still see the Live Chat icon, it is possible that you need to delete some cookies and cache from your browser.
Deleting cookies and cache from my browser
In the Chrome app:
- Open the Chrome app on your Android phone or tablet
- Click on the ‘More’ option (three-dot vertical menu) in the upper-right corner
- Select ‘History’ option
- Click on ‘Clear browsing data’
- Choose a time interval (the ‘All’ option is recommended)
- Check the boxes next to ‘Site data and cookies’ and ‘Cached images and files’
- Click on ‘Clear Data’.
In your Chrome browser on Windows (desktop):
- Open a Chrome Window
- Click on the ‘More’ option (three-dot vertical menu) in the upper-right corner of your screen
- Select the ‘More tools’ option
- Click on ‘Clear browsing data’
- Choose a time interval (the ‘All’ option is recommended)
- Check the boxes next to ‘Site data and cookies’ and ‘Cached images and files’
- Click on ‘Clear Data’.
Continue enjoying the best sports lines with Betcris!